In this Masterclass, you will learn how to create high-quality One-Page Profiles. Using this simple tool leads to a dramatic improvement in care and lays the foundations for future improvements.

A One-Page Profile is a best practice tool first developed by Helen Sanderson Associates in the UK and is now in use internationally.

One-Page Profiles are the foundation of personalization and can lead to positive change for people, whatever their age or circumstances. They provide us with an at-a-glance way of knowing what really matters to people, which can be taken with them as they move through services and come into contact with people.

For elders in your care, it provides a record of how they'd like people to help them, including if and when they need care and support.

In this video Workshop Instructor, Jennifer Hermer of HSA Canada, explains how a One-Page Profile has helped care staff provide better care for her mother over a number of years.

June 14 and 28

From (EST)
09:15 - 11:00

Online Workshop


The course is for anyone working in long-term eldercare, specifically working in dementia care, who want to improve intake, personalize care day-to-day, and improve all areas of supportive care. This includes all staff and caregivers, such as activity professionals, personal support workers, behavioral support, and volunteers.


This workshop is provided throughout the year this year. The workshop is three hours in total, split into two 90-minute sessions, which take place two weeks apart. There will be a maximum of 10-12 participants per workshop.

March 15 and 29 | 09:15-11:00 EST, including a 15-minute break


  1. Pre-workshop
  2. Welcome Video
  3. Info Package - A Success Guide
  4. Obtain consent from/for someone you will develop and complete a One-Page Profile
  5. Create your own mini-profile in 5 mins

Session one of two

During this session, you will learn how to do each of the three components of a One-Page Profile well.

  1. Introductions
  2. Mini Profiles
  3. Intro to Person-Centred Approaches
  4. Components of One-Page Profile & Discovery Process
  5. Doing each component of a profile well using discovery tools:
    • Like and Admire
    • Important to me
    • How to best support me
  6. Quality checking
  7. Practice before the next session
  8. Closing and Takeaways

Between the two sessions

You will be asked to gather information in preparation for completing a One-Page Profile.

Session two of two

During this session, you will use the information you gathered ahead of the session to:

  • Complete a One-Page Profile
  • Give and Receive Feedback on improving the profiles
  • Discuss what we foresee putting into practice based on each profile


Following this workshop, you will be able to implement One-Page Profile best practices into your care provision. This means elders in your care will be exercising more voice, choice, and control in their care provision. This will lay the foundations for better care planning, narrative care, and improve relationships with family, volunteers, and the wider community.


This Masterclass is CA$ 229 (incl. HST) or US$ 175. In Canada,  between 50-80% can be reimbursed depending on skills and training grants available at the provincial level. We help you to organize the reimbursement.


These masterclasses are organized in partnership with Helen Sanderson Associates Canada and Person Centred Universe.


Jennifer Hermer

Associate, Helen Sanderson Associates Canada

For the last 23 years, Jennifer has supported people across all age groups to live meaningful and connected lives. From front-line health-care support, activation, the education sector, and retirement and long-term care she has built a career working to understand what's important to and for people and how to implement this across all areas of supportive care.

As an Associate for Helen Sanderson Associates Canada, trainer for person-centred thinking with The Learning Community for Person-Centred Practices, a faculty member at Fleming College and creator of her own consulting business SupportED, she continues to explore, advocate, and share best practices. Jennifer uses an empathetic approach to connecting through sharing her own personal experience supporting her Mom's journey with Alzheimer's and diverse work experience highlighting meaningful opportunities for people supported, families, frontline workers, and agencies alike.

June 14 and 28

From (EST)
09:15 - 11:00

Online Workshop